5 Mar 2019

2 Comm Airman fixes F-35 software

Not knowing what to expect, Senior Airman Troy Burns, 2nd Communication Squadron client systems technician, quit his job as a county jail corrections officer and left his hometown of Abilene, Texas to enlist in the Air Force and eventually be stationed at Barksdale Air Force Base, Louisiana, 374 miles away from home.

20 Dec 2018

Trouble tickets, service requests: What’s the deal?

When a computer crashes or a phone won’t connect, the 2nd Communications Squadron gets contacted. When a light won’t turn on or there’s a hole in the ceiling, the 2nd Civil Engineer Squadron gets the call. A commonality between these two scenarios is a work order process - to the 2nd CS they are known as trouble tickets and to the 2nd CES they are called service requests.

26 Jul 2018

2nd CS keeping up connections

The phone rings, someone answers and a joyful greeting from a friend in another state comes through. They check their morning emails and learn when their next meeting will take place. They open an internet browser to read international news. All of these are forms of communication. Nearly everyone does it every day and don’t often wonder how so much information can travel so effortlessly. Here at Barksdale Air Force Base, every electronic communication is maintained thanks to the work of the 2nd Communications Squadron.